PERSON-CENTRED CARE

MDHS focuses on person-centred care, for all patients, residents, clients and visitors to the health service.

Within health services many terms are often used which patients or visitors may not be familiar with.  Some of this terminology is described below, to assist as a reference for visitors to the MDHS website.

Acute Care: short-term treatment for a severe injury or episode of illness, an urgent medical condition, or during recovery from surgery.

Allied Health: services such as Dietetics, Exercise Physiology, Occupational Therapy, Physiotherapy and Speech Pathology.

Clients: People accessing Community Services.

Consumers: a range of people who access services.

Feedback: information from consumers to assist the Organisation develop its services.

Multidisciplinary: teams of health professionals from different specialties working together to deliver person centred care.

Palliative Care: specialised multidisciplinary care for people with serious illnesses that focuses on providing patients with relief from the symptoms, pain and stress of a serious illness—whatever the diagnosis. The goal is to improve quality of life for both the patient and the family.

Patient: a person receiving acute care services.

Person Centred Care: treating people as individuals to enable them to make informed choices about their care.

Planned Activity Group: provides social, intellectual, physical, and emotional stimulation to help clients maintain living and social skills.

Primary Care: health care given by a health care provider who acts as the principal point of consultation for patients and co-ordinates other specialists that the patient may need.

Resident: a person living in a residential aged care facility.

Residential Aged Care: a purpose built facility for people requiring high or low level care in a supported and home like environment.

Stakeholders: a range of people who have a relationship with the Health Service, including staff, visitors, volunteers, all tiers of Government, suppliers.